Does Hawaiian Airlines Have Lost and Found Service?

Whether you missed your item on board or have lost it somewhere else when flying, contact the lost and found department and file a complaint immediately. Losing your valuables on the flight can be frustrating - after all, it spoils all the beautiful memories of sky travel at once.

But you don’t have to lose your patience as long as you are traveling with Hawaiian Airlines. It offers a dedicated lost and found department to handle such queries. Call Hawaiian Airlines lost and found department as soon as you land at the airport and seek help. Here’s everything you need to know.

Where to Contact the Hawaiian Airlines Lost and Found Department?

Hawaiian Airlines features a dedicated Lost and Found counter at all airports, so you are advised to visit them as soon as you find out about your lost valuables. Look for the counter, file your complaint, and seek immediate guidance to get your things back.

As soon as you dodge a complaint, you can get further follow-ups by dialing the airline’s toll-free number, 866-389-6654. Passengers can dial the number between 8:00 A.M. and 1:30 A.M. HST to speak to the live agent at Hawaiian.

How to File a Complain for Lost Baggage with Hawaiian Airlines?

Whether you have lost your item on the flight or when doing Hawaiian Airlines check in, you must file a complaint immediately to begin the tracking process. Passengers can report their lost baggage either online or at the dedicated Lost and Found Counter at the airport. Let’s outline both methods here.

1. 
   

• Head to the Help Center on the homepage.

• Tap Baggage Information and move to Lost or Damaged items.

• Select from the two options - Lost Property/ Items left on board and Delayed items.

• Fill out the form based on your query.

• Please enter all the essential details to help the airline’s professionals to find your item.

• Get the complaint number and track your valuables accordingly.

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• Visit the Hawaiian Airlines Lost and Found counter.

• Give them the required information about the lost baggage.

• The professional at the counter will then give you the reference number. Use it to track your valuables.

What is Hawaiian Airlines' Lost and Found Policy?

Now that you’ve got the basics, let’s outline the key highlights of Hawaiian Airlines Lost and Found policy. Find out the details here.

• Hawaiian Airlines takes no responsibility for your missing or lost item.

• However, the airline is liable for delayed or damaged baggage. The liability is limited $3,800 per passenger.

• Contact the airline as soon as possible about your missing baggage. Offer them the complete details, so the professionals can find it for you.

• You must submit a preliminary complaint about your lost/damaged/ delayed baggage within 4 hours of your flight’s arrival.

Losing your baggage when flying can be frustrating. Therefore, Hawaiian Airlines makes every effort to bring your valuables back. Also, it offers some liability or compensation for your delayed or damaged baggage.